Call Center Operations
Businesses recognize that outsourced call center solutions simply make sound business
sense. With today’s fast moving technology and telecom landscape, it pays to have
an organization that focuses on the latest opportunities for innovation and efficiency.
We provide a full suite of premium inbound and outbound call center services for
Fortune 50 companies. Highlights include:
- Order processing and data entry services
- Inbound sales and customer support
- Customer retention & acquisition
- Lead generation
- Upsell, Cross-sell and Winback activities
- Any combination in between
Our Facilities
We operate two call center facilities headquartered in St. Louis, MO. Each of our
facilities features state-of-the-art technology and high availability. Highlights
include:
- 50,000 square feet of production space
- Production line capacity for over 550 reps
- Operations 7-days a week, 24/7 availability
- Bi-lingual coverage
- Temperature-controlled network operation center (NOC)
- Redundant power and connectivity